At tanadewa Villas & Resorts, our highest priority is the well-being and safety of all our guests, staff and employees. We are closely monitoring the World Health Organization (WHO), Centers for Disease Control (CDC), local health authorities for the latest updates related to COVID-19) and following the guidelines and recommendations from public health officials and governments.
Due to the development of COVID-19 around the world, we understand that guests might be forced to postpone or cancel their stay with us. Hence, we have implemented a flexible cancellation policy. We are waiving all cancellation fees for all bookings made with supporting documents provided by the guests until May 31st, 2020. To serve you with additional flexibility in your travel arrangements, we are willing to adjust your reservations (including events and meetings bookings) for the next 12 months.
Proactive Measures For Guests
Proactive Measures For Staff and Employees
Updated Visa / Airport Information
Whether you are traveling now or in the future, we recommend for you to stay informed and alert during these hard unsettling times. For our international and domestic guests, we hope you find these resources on COVID-19 useful.
Indonesian Government Statement
WHO Travel Advice
WHO Situation Reports
In addition to the above, we remain available to answer any specific questions you may have. Once again, thank you for your business. We are here to help and look forward to welcoming you to Bali in the near future.